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About the training:

Good communication is one of the most important skills required at a workplace and in our daily lives. We might agree that communication skills are not so hard to achieve, but what about feedback? How do you receive feedback and how can we transform it into something positive and constructive?

This training program brings some good news – feedback doesn’t need to be painful or feared. You will learn about the influence of feedback on the quality of communication, as well as how to develop and exercise your feedback skills. The workshop focuses first on asking and receiving feedback and then on being asked for and offering feedback.

You will learn:

• to practice the various elements of the communication process
• how to test for understanding
• to give and receive feedback in a relaxed yet productive manner

You will improve your skills in:

• communicating
• assertiveness
• understanding
• collaboration

Become: A Feedback Mage

Course duration: 2 days
Maximum number of participants: 12